Privacy policy

At Timeless Bronze, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our brand.

Information We Collect
When you place an order, contact us, or interact with our website or social platforms, we may collect:

Full name
Email address
Phone number
Billing and delivery address
Order and payment details
Social media usernames (if contacting us via Instagram or other platforms)

How We Use Your Information
We use your information to:

Process and fulfil orders
Communicate with you about your order
Provide customer support
Improve our products and services
Comply with legal and regulatory requirements

We will never sell or rent your personal data to third parties.

Payment Information
All payments are processed securely through trusted third-party payment providers. Timeless Bronze does not store or have access to your full card details.

Sharing Your Information
We may share your information only when necessary with:

Payment processors
Delivery and courier services
Website or order-processing platforms

These parties are required to keep your information secure and confidential.

Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

Your Rights
Under UK data protection laws (UK GDPR), you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate data
Request deletion of your personal data
Object to or restrict processing in certain circumstances

To exercise any of these rights, please contact us.

Marketing Communications
You will only receive marketing communications from us if you have opted in. You can unsubscribe at any time by contacting us or using the unsubscribe link provided.

Policy Updates
Timeless Bronze reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website or social platforms.